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Case Management

Professional NDIS Case Management by Level Waters Care
Traversing the complexities of the NDIS can be cumbersome. However, Level Waters Care is here to simplify it by providing an array of supports. Among these, we offer case management to help manage the complexities that you might be facing as a participant with higher support needs. Our case managers will work with you and your family to determine the barriers to your supports and remove them so that you can access resources seamlessly. With specialist support coordination, medical care, community supoport and therapy, we will ensure optimal outcomes and smooth service delivery.

Our case management service is a step ahead of specialist support coordination. Here, we focus on the removal of the barriers that a participant might experience in accessing his or her supports. For that, we take holistic approaches to providing care while emphasising various areas of your life. From assessing to planning, monitoring and advocating on your behalf, we will accompany you on your NDIS journey and help you reach your goals.

What to Expect from Our Case Managers?
Our experienced NDIS case managers will progressively assist you with accessing and navigating your plan. They will also identify and help remove barriers to your supports so that you achieve independence.

A case manager assigned by us will engage in:

  • Plan Coordination: They will develop and implement your NDIS plan by coordinating services such as medical care and therapy. They will also collaborate with support providers to ensure the alignment of services with your goals and aspirations.
  • Budget Management: Our case managers will help you understand and manage your budget. They will ensure that funds are appropriately allocated to cover the expenses for the services and supports.
  • Service Provider Liaison: They will work with your service providers to ensure hassle-free supports delivery.
  • Monitoring Progress: The managers will monitor your progress towards your goals to ensure that your supports are effective. They will also review your plan regularly and personalise them as required.
  • Advocacy: Our case managers will advocate on your behalf so that your needs and preferences are respected. For this, they will communicate with your NDIS planners and service providers.
  • Problem-Solving and Support: They will guide you to solving problems that might arise during the implementation of your NDIS plan. If required, they will find new providers and adjust your plan based on your requirements.
  • Plan Reviews: Our case managers will help you prepare for plan reviews by gathering all reports and assessments. They will ensure that you receive the appropriate level of funding and supports in the next NDIS plan.
Benefits of Choosing Our Case Managers
Opt for our case managers since:
  • They will coordinate with you exhaustively and help you access supports
  • They will determine the barriers to supports and remove them step by step
  • They will liaise with your support providers to make your plan more effective
  • They will ensure that you are receiving effective supports
To learn more about how our managers work, get in touch with us now.
Call Us to Make An Appointment
To fix an appointment with our case managers, give us a call. However, if you have queries, send them to our email so that we can connect with you and resolve them.